Accessibility

Hotel Serene SureStay Collection by Best Western strives to make sure we meet our guest's accessibility needs.


While you are at Hotel Serene SureStay Collection by Best Western, all we care about is providing you with the best services and comfort. We treat all our tourists as our special guests regardless of any disabilities. Also, we make sure that all our amenities and services are easily accessible for all our guests.


ADA Accessible Rooms


1 King-sized Bed

 

1 King bed ADA room is a non-smoking room. The bedroom is wheelchair accessible, accessible toilet seat, adjustable height hand-held shower wand, audible smoke alarms, audible emergency alarms, bathroom doors 32" wide, bathroom doors open outwards, bathroom vanity at wheelchair height, closed caption TV, flashing door knocker, lever handles on guest room doors, light switches at wheelchair height, roll-in shower, tactile/14-point signage, telephone TDD, TTY-compatible phone, viewport at wheelchair height, microwave, in-room temperature control, coffee/tea maker, hairdryer, TV with premium channels, bathroom amenities, alarm clock, AM/FM radio, desk,  iron, ironing board, shower/tub combination.


The rooms in the property's main building are readily accessible from the lobby. The accessible rooms have an exterior-entry room in the main building. The main lobby doors are 36" double doors. Each accessible room door is 36". Accessible parking is also available near the lobby for check-in. Also, we have TTY available for guest use.


The main goal of Hotel Serene SureStay Collection by Best Western is to provide the best hospitality to all people, including people with disabilities. We believe in treating each of our guests as unique as they are.

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